Contact

We’re Here to Help!

Have a question about your order, need help choosing the right AeroChill cooling device, or just want to give feedback? Reach out to us below, our team is always ready to assist!

📩 Get in Touch

  • Customer Support Email: info@shop-aerochill.com

  • Response Time: We respond to all inquiries within 24 to 48 hours (Monday – Friday).

🕒 Support Hours

  • Monday – Friday: 9:00 AM – 5:00 PM

  • Saturday – Sunday: Closed

💡 Quick Links

  • Looking for order status? Check your shipping confirmation email for your tracking link.

  • Want to make a return? Visit our Refund Policy page for simple instructions.